Star India pacer Deepak Chahar accuses Zomato of fraud while delivering food

Indian pacer Deepak Chahar recently took to social media to express his frustration with food delivery platform Zomato, claiming he was a victim of fraud. Chahar shared a screenshot of his order, which allegedly showed as delivered on the Zomato app. However, he revealed that he had not received the food.

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Further, when he reached out to Zomato's customer service to address the issue, he faced disbelief and was accused of lying. In a post on his social media handle, Chahar highlighted the incident, labelling it a "new fraud in India."

He encouraged others to share similar experiences and tag Zomato to bring attention to the issue. The Indian pacer's assertion that many people might be facing similar problems sheds light on potential concerns with Zomato's delivery and customer service processes.

“New fraud in India. I ordered food from @zomato, and the app shows delivery, but I didn’t receive anything. After calling customer service, they also said that it’s been delivered, and I'm lying. I'm sure a lot of people must be facing the same issues. Tag @zomato and tell your story," the Team India pacer said in his X post.

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Zomato responds to Deepak Chahar’s allegations!

Zomato swiftly responded to Chahar's post, expressing deep concern and apologising for any inconvenience caused. The food delivery platform assured Chahar that they take such issues seriously and are urgently investigating them to ensure a prompt resolution.

However, Chahar remained adamant, stating that simply refunding the money would not address the larger issue faced by many individuals. He emphasized that hunger cannot be compensated with money alone.

“I just wanted to highlight this as a lot of people face this issue and no proper action is taken. Giving back the money from the order will not solve the issue. Hunger cannot be compensated with money," Chahar said.

Chahar's public callout of Zomato and his insistence on highlighting the broader problems faced by others underscore the power of social media in holding service providers accountable. While Zomato apologized and pledged to investigate the matter, Chahar's stance reflects the frustration that consumers feel when their concerns are not promptly and effectively addressed.